InfraLoka · Site Reliability Engineering
Site Reliability Engineering
Ensure maximum uptime
Lift platform reliability, reduce incident response time, and build the observability foundation your team needs to operate with confidence — at any scale. From startup to 620M+ user platforms, we apply the same rigour.
99%
Uptime achieved (from 90%)
620M+
Users on our EKS systems
<3wks
Incident framework delivery
0
Compliance violations on PCI DSS infra
What we deliver
Everything you need to succeed
Uptime Improvement
We have lifted client platform uptime from 90% to 99% through architectural fixes, monitoring, and structured incident response.
Observability Stacks
End-to-end Datadog and Splunk implementations covering distributed tracing, alerting, dashboards, and SLO tracking.
Incident Response Frameworks
Google SRE Book-based Incident Response frameworks delivered in under three weeks — battle-tested for production environments.
Disaster Recovery
Multi-region DR strategies with validated RTO/RPO metrics on PCI DSS-regulated infrastructure — tested, documented, and executable.
Scale-Tested Architecture
Experience designing and operating systems serving 620M+ users on Amazon EKS across multiple regions in Southeast Asia.
SLO & Error Budget Management
Define service level objectives, track error budgets, and build reliability culture within your engineering organisation.
Technologies
Tools & stack
Key benefits
What you get
Credentials
Certifications backing this work
Ready to get started?
Let's discuss how we can help you achieve your goals with our expertise.
Contact us