Rahmat Wibowo vs. MrScraper (PT Pena Teknologi Indonesia) and Cahyo Subroto: A Complaint Over Disability Discrimination and Trademark Use
This post describes a formal complaint letter (Surat Aduan Masyarakat, Ref. No. 027/ADUAN/RW/09/2026) I prepared and addressed to Bareskrim Polri, Polda Metro Jaya, and Polres Jakarta Timur on 9 September 2026, naming MrScraper (operated by ScrapeGPT Inc and its Indonesian affiliate PT Pena Teknologi Indonesia, branded "Penateam") and its founder/CEO Cahyo Subroto as "teradu" (reported parties). The reference number on this letter is my own filing reference, not a police-issued report number (an STTLP or similar), and I do not have confirmation in hand that police have registered or opened an investigation based on it. So to be precise: this is my account of a complaint I drafted and sent, not a confirmed, accepted police investigation. Under Indonesian criminal procedure, being named a "teradu" or "terlapor" is not the same as being a tersangka (suspect) or a convicted defendant — sending a complaint is not a finding of guilt. Everything below is my account of what I experienced and what I asked authorities to look into. The parties named have not had a chance to respond in this post, and I am not asserting anyone's guilt. Where I did not witness something directly, I've said so.
This continues from the somasi (cease-and-desist letter) I sent on 1 September 2026, which I've also written about separately. This post covers the employment side of the dispute and the formal complaint that followed after the somasi deadline passed.
The employment agreement
I was hired by PT Pena Teknologi Indonesia — the Indonesian entity affiliated with MrScraper, a web-scraping product also operated internationally as ScrapeGPT Inc (registered address: 8 The Green, Dover, DE 19901, USA) — as an "AI Engineer" for a probationary period running 8 August 2025 to 8 November 2025, under Employment Agreement No. PK/052/HR-MRS/VII/2025. The agreement was signed by Cahyo Subroto in his capacity as the company's Direktur Utama (President Director); he is also the founder and CEO of MrScraper.
I have a medically diagnosed psychosocial disability (Bipolar Affective Disorder), which I disclosed to Cahyo Subroto during the job interview, before the contract was signed. According to the copy of the agreement I have, it contains clauses that: (a) allow the company to terminate employment unilaterally on the basis of "an illness and/or congenital condition" (Article VIII, letters b–c); (b) treat "health condition" as part of a periodic performance-evaluation metric (Article X, paragraph 3); and (c) purport to waive certain other employment rights (Article VI, paragraph 7) — all without any reasonable-accommodation mechanism that I'm aware of. I've redacted salary and other financial terms from this account that aren't directly relevant to describing these clauses.
I raised these clauses as the basis for asking investigators to consider whether they amount to disability discrimination in employment under Indonesia's Disability Rights Law (UU No. 8/2016, Pasal 145 jo. Pasal 143), given that the disability had already been disclosed before the contract was presented and signed.
The trademark and logo use I flagged separately
In the same complaint letter, I also raised a separate, non-employment issue: MrScraper's public website markets a catalog of "90 results" of scraping templates that reproduce the names and logo artwork of roughly 90 third-party companies and platforms — including Amazon, Google (Maps, Scholar, Workspace), Shopee, eBay, AliExpress, Alibaba, and Walmart — displayed next to the phrase "MrScraper is trusted by the world's leading companies." As far as I know, MrScraper does not own or hold a license to any of those marks or logos, does not hold a registered copyright over the logo artwork it reproduces, and is not registered as a Penyelenggara Sistem Elektronik (Electronic System Operator) with Indonesia's Ministry of Communication and Digital Affairs, despite processing other companies' data at scale.
I asked authorities to look into whether this use of third-party marks and logos meets the elements of unauthorized trademark use (UU No. 20/2016, Pasal 100 jo. Pasal 102), unauthorized use of copyrighted logo artwork (UU No. 28/2014, Pasal 9 jo. Pasal 113), and — separately, and only to the extent authenticated scraping accesses systems or data behind login credentials of third-party platforms — illegal access or interference with electronic systems (UU ITE, Pasal 30/33/36 jo. Pasal 46/49) and unlawful processing of personal data (UU PDP, Pasal 67–68). I was explicit in the letter that the system-interference and personal-data elements would need further technical verification that only the affected platforms' own server logs could establish, and I'm repeating that caveat here: I don't have that technical evidence myself.
The somasi and the deadline
Before sending the complaint letter, I sent a cease-and-desist letter (Somasi No. 050/SOMASI/RW/IX/2026) on 1 September 2026 to MrScraper, PT Pena Teknologi Indonesia, and Cahyo Subroto. I asked for: revision of the employment agreement to remove the clauses described above and add a reasonable-accommodation provision; a stamped statement that my disclosed disability would not be used against me; a halt to the scraping operation as it targets or operates in Indonesia until MrScraper registers as a PSE and evidences a lawful basis for its data processing; removal of the third-party names, logos, and "trusted by" claim; disclosure of MrScraper's full legal identity; a written statement that MrScraper holds no registered copyright or license over the marks it displays; and compensation. I set a deadline of Friday, 4 September 2026, 17:00 WIB.
As of when I prepared the complaint letter (9 September 2026), I had not received a clarification, apology, revised agreement, removal of the third-party marks, or any other corrective step from either party, which is why I proceeded to prepare and send the complaint letter to the police authorities named above.
What I asked for
In the complaint letter I asked the relevant police authority to accept it as a basis for a preliminary inquiry into the matters above, to call in and question Cahyo Subroto in his capacity as founder/CEO of MrScraper and Direktur Utama of PT Pena Teknologi Indonesia, to carry out any technical investigation needed (such as domain or server-log review) to verify the scraping operation's conduct, and to coordinate as needed with Indonesia's intellectual-property authority (DJKI) and the Ministry of Communication and Digital Affairs, including on MrScraper's PSE registration status.
I'm not a lawyer. Sending a complaint letter isn't a finding, and I don't currently have confirmation that police have opened a formal investigation based on it. Everyone named in it remains a teradu, not a suspect or defendant, unless and until an investigation concludes otherwise. I'm documenting this because it's a direct, factual account of a dispute I'm pursuing through the appropriate legal channels, and because I believe the underlying facts — a disability disclosed before a contract was signed, and clauses that then made that same disability a basis for termination — are relevant to anyone evaluating this account. For more on the disability-rights framework this touches, see my post on the gap the law leaves open for mental illness in Indonesia.
#LaborLaw #DisabilityRights #IndonesiaLaw #TrademarkLaw #PoliceComplaint #UU8_2016
Rahmat Wibowo, Founder & CEO, InfraLoka — infraloka.co.id